FAQs
Browse clear responses to common questions and typical lender or application concerns.
Common questions and answers
In addition to offering competitive rates, we pride ourselves on being available to help with whatever questions you have throughout the life of your loan. We don’t discriminate against first-time buyers or experienced investors – no matter who you are, we’re committed to being there when you need us.
What is the importance of LVR?
Loan-to-Value Ratio (LVR) measures the size of your loan compared to the value of the property, usually expressed as a percentage. Its’ how lenders determine their exposure. Higher LVRS means more risk taken by lenders if required to re-sell. A lower LVR can improve your chances of loan approval, even qualify you for better interest rates
What is an offset account?
An offset account is a transaction account linked to your home loan that helps reduce the interest you pay. The money in the offset account doesn’t earn interest but instead “offsets” your loan balance – so you only pay interest on the difference.
For example, if you owe $500,000 and have $50,000 in your offset account, you’ll only be charged interest on $450,000.
How much can I borrow?
How much you can borrow depends on several key factors, including:
- Your income (salary, rental income, etc.)
- Your expenses (living costs, debts, credit card limits)
- Your deposit size
- Credit history and financial commitments
- Interest rates and loan term
As a rough guide, many lenders allow you to borrow around 4 to 6 times your annual income, but this varies based on individual circumstances. If you’d like a more specific estimate, we can help you calculate it – Contact us for a borrowing capacity assessment.
What is the difference between principle + interest and interest only?
The main difference between principal + interest and interest-only repayments lies in how the loan is repaid:
Principal + Interest: You repay both the amount borrowed (principal) and the interest, gradually reducing your loan balance over time. This results in higher monthly repayments but helps you pay off the loan faster.
Interest-Only: You only pay the interest for a set period (usually 1–5 years), so repayments are lower initially, but the loan balance doesn’t reduce. Once the interest-only period ends, repayments increase significantly as you begin paying off the principal too.
Quan
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Daniel has been incredibly helpful throughout the entire process. As a first-timer, I had a lot of questions, and Daniel never hesitated to assist and answer each one patiently. His knowledge, professionalism, and willingness to help made the experience smooth and stress-free, I highly recommend his service.
Linda
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The team has been a great help throughout the process which made things incredibly easy for us. Daniel’s knowledge and experience is particularly noteworthy and saved us lots of time and grief.
Khine
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Mr Daniel Chen is very professional and knowledgeable, sorted out our three home loans through a complicated process.
Garry
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Exceptional service by Daniel Chen (Cheno). Managed to get a loan approved very quickly with no fuss. Highly recommend!
Adam
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Daniel was very thorough in going through options, and was able to come up with a range of solutions we previously thought would be unavailable to us. Thanks for your help!
Crocqhenri
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What can I say. The process of lending is such a difficult one and being self employed makes it 10x harder. Daniel went over and beyond, making every step simple and easy to understand…
R Sta
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…If you’re like me and want peace of mind for someone to sort out the home loan in a professional and diligent manner, Daniel is your man.Daniel knew the banks processes inside out, arranged for all hundreds of documents before hand so they were at hand when banks come asking.When the time frame was important he was on the banks heels to make sure everything was in order which gave me that assurance you need when dealing with these things.I couldn’t recommend them higher…
RS2RSX
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…Daniel kept his cool while dealing with all our silly questions (there was allot)Daniel has helped us twice now to re finance and consolidate and it has been seamless. Thanks again for all the help.
Allen
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…Daniel and his team were extremely helpful throughout the entire process from end to end. They helped make a complicated and confusing process extremely easy to understand.
An
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Daniel and the team were great and very supportive, proactive and reliable throughout the mortgage process. I highly recommend Daniel for first home owners who may have a lot of questions as he’s knowledgeable and friendly.
Are you paying too much on your current home loan?
We offer a detailed assessment of your home loan to review your current mortgage, interest rate and overall loan structure, then compare it against options from our panel of lenders to see whether there’s a better fit. If there’s an opportunity to reduce your repayments or cut fees, we’ll explain the numbers clearly and guide you through the next steps. Get in touch today and you could save thousands of dollars.